Our customer support specialists are available 24/7. They can provide exceptional support through calls, SMS, emails, and social media applications. They are experts in providing exceptional support with excellence. They engage with the customers and resolve the issues instantly.
All of our customer support staff are experts in different languages. They can provide personalized assistance to the customers in their native language and help you build a great rapport with customers.
Firmsdesk takes the customer support service a step forward. We provide a customer success manager. Our manager helps the customer support staff interact with the customer in a healthy manner. Their dedication and hard work will help you satisfy your customers.
Firmsdesk provides staff that has a strong IT and tech background. We only hire candidates who are experts in their fields and can help the customers with their IT-related issues. They can provide assistance via calls, SMS, and emails.
SupportHub has experienced and dedicated developers who have more 10+ years of experience. They are trusted and their skills and experience is assured by the company. Our team members and project leader work together and ensure that your web applications is beyond standards.
With our experienced team, you also get a dedicated Project Leader. The project leader will be main source of contact and will convey to you about a status of the applications and makes sure that the application is more to your vision. You do not have to bother checking up with us, the project manager does it for you .
All of our team members and developers are available 24/7 for the clients. They answer the calls instantly. And you can contact them via chat and email as well. They can handle any type of project and ensure that all the customers are satisfied with the services. They uphold the standards of your application and will clear any doubts that you have regarding anything.
SupportHub has years of experience in the industry. We have helped a lot of clients with their web applications and emerged as a trusted company in web app development.
We ensure that none of your data is will be endangered. This is due to the secrecy we maintain when developing your application.
We have served the highest number of clients in the industry. We have made many web applications to clients from a range of industries.
Our Developers are some of the best and most experienced within the field. The developers make sure that your application is beyond expectations and also ensure that you will be satisfied.
After you have decided to collaborate with us. We will assign an Project leader. Our Project leader will help you assemble a team of developers. You only have to describe the needs and requirements of your web applications and what you are looking for. The leader will take care of the process like recruiting, instructing, and launching.
After you have described your requirements and needs. The project leader will get in touch with our recruitment team. The recruitment team will headhunt the right developers for your projects and assign them to help create a dream team for your web application.
Once the developers have been assigned and shortlisted. We move on to the next step that is the process of Instructing the developers. Keeping your requirements in mind, we instruct the developers to prepare them for your operations. We will also provide the training documents and certificates to the developers.
After the instructions are conveyed to the developers . We will hand over your personalized team to you and to work on your project. We also assign an project leader that will monitor and supervise your team. The developers will be fully equipped and dedicated to making your web application. All you have to do is sit back and just let the developers do their work.
We are aware of the changing trends. A team of specialists always track these trends and help you to implement the style of these new trends into your application. The project leader will make sure that the developers are informed and up to date. They help them improve their efficiency. And it directly affects the status of your application.
After you are satisfied with the application. We will provide you with a QA testing and will allow you to review the application. even after the application is complete, we offer services and improvements to the applications to make sure it does not fall behind on the growing industries